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Support When You Need It Most

From installation and commissioning to diagnostics, service, and maintenance, the Indrion team is ready to support you at every step. Reliable energy, expert support, and quick issue resolution.

Contact Support

1. Installation Guidance

Install and commission your battery safely with clear instructions and professional guidance. Our resources simplify wiring, inverter integration and multi-battery system setup.

What you get

  • Product Installation manual
  • Wiring and connection diagrams
  • Inverter compatibility guidance
  • Parallel Battery Guide

2. Technical Assistance

Get expert support for product configuration, operation and technical questions. Our team helps customers and dealers resolve concerns quickly and confidently.

What you get

  • Product technical datasheet
  • Mobile App Operating guide
  • Communication Interface Guide
  • Dealer technical support

3. Diagnostic Support

Identify battery faults and performance issues using intelligent digital diagnostics. Battery data enables faster troubleshooting and reduces unnecessary service visits.

What you get

  • Digital battery health checks
  • Fault-code guidance
  • Remote diagnostic assistance
  • Performance-data review

4. Warranty Service

Access a clear and convenient warranty process supported by digital product records. Structured diagnostics and documentation help accelerate eligible claims and replacements.

What you get

  • Digital warranty registration
  • Warranty claim submission
  • Claim-status tracking
  • Return and replacement support

5. Annual Maintenance Program

Protect long-term battery performance through scheduled inspections and preventive maintenance. Regular health checks help identify developing issues before they affect system availability.

What you get

  • Scheduled battery inspections
  • Battery health assessment
  • Connection and installation checks
  • Preventive service recommendations

6. Support Resources

Find essential product information, service documents and troubleshooting guidance in one place. Resources are designed to support customers, installers and authorized service partners.

Access to

  • User manuals
  • Installation guides
  • Troubleshooting guides
  • Frequently asked questions

Request Support Resources

Request guides, manuals, and resources.

Send contact request

Submit a request and our team will respond as quickly as possible